Refund policy

At Zappify, your satisfaction is our priority.

Return & Refund Policy

Return Window We accept returns within 90 daysof the order date. To be eligible, items must be unused, in their original condition, and in the original packaging.

How to Initiate a Return To start a return, contact us at [your contact email] with your order number and reason for return. We will provide you with return instructions and the return address.

Return Shipping Your first return per order is free. We will provide a prepaid return label for your first return request. Additional returns on the same order may incur a return shipping fee.

Return Method All returns must be sent back by mail.

Restocking Fee There is no restocking fee for returned items.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items Items returned after the 90-day window or damaged due to misuse are not eligible for a refund.

Questions? Contact us at support@zappifytech.com — we're happy to help!